QUALITY POLICY

      We want satisfied customers. Customers set the yardstick for our quality.
       The way in which customers judge our services and products sold is decisive.

          All employees, from operatives through to executive management, contribute
           towards attaining our quality goals. Each member of staff is obliged to
            perform faultless work. Anyone who recognizes a quality risk and is unable
            to rectify this within the scope of their own authority is obliged to report
             the matter to their superiors without delay.

             All work should be executed correctly right from the start. That not only
             improves quality, but also cuts our costs. Quality increases profitability.

             Avoiding errors is better than rectifying errors. The cause of a non-conformity
             must be rectified just as much as the error itself.


          The attainment of our quality goals is a major task of management. The
         quality of the work performed by employees is of great significance in
        staff assessments.

      We seek success by acting on our own initiative, by constant improvement
    and not by trying to keep things the way they are. It goes without saying that
  current laws and official regulations are observed. This is ensured by means
of appropriate procedure and service instructions.